POLICIES AND DISCLAIMERS
PRICES: The listed prices are for single and double occupancy. A 3rd person in a room over the age of 2 is considered an extra person. Price for an extra bed is 20€/night, baby-cots are free of charge. Prices may or may not include breakfast, depending on the rate chosen for the reservation.
BREAKFAST: The continental breakfast may or may not be included in the stay depending on the type of package and rate chosen by the guest when booking. If a stay was booked without breakfast, the optional breakfast has an additional cost from 5€ per guest per day.
Breakfast is normally brought to the rooms at an agreed time, between 8:00 and 10:00.
CONFIRMATION OF RESERVATION: A deposit of 30% of the total stay is required upon booking confirmation. The deposit can be paid by bank transfer or credit card (Visa, MasterCard and AMEX accepted.
CANCELLATIONS: The deposit is returned in full for reservations cancelled up to 2 days before the check-in date. In the event of cancellation less than 2 days prior to the check-in date, or in the event of a no-show, the total amount of the reservation will be charged. Cancellations made on or after 2pm of the date of check in are considered no-shows.
For groups of 4 or more rooms, different policies with longer time restrictions apply – please contact us for more information.
NO-SHOWS: If your reservation is a ‘no-show’, a 100% of the reservation amount is charged. The cancellation of a reservation on the check-in day at or after 2pm is considered a no-show.
NON-REFUNDABLE RATES: Non-refundable rates are charged in full at the time of reservation and will not be refunded in the event of cancellation.
WEEKLY, BIWEEKLY AND MONTHLY RATE: Breakfast is not included and the cleaning service is done once a week. Long stay rates are charged in full at the time of reservation and will not be refunded in the event of cancellation.
CHECK-IN: Check-in time is between 14h and 18h30 (2h – 6h30 pm). Check-ins before or after these hours are sometimes possible but must be agreed upon in advance. A guaranteed early room availability equals to one night fee. There is a 20€ late check-in fee (possible until midnight only).
CHECK-OUT: Check-out occurs between 9h30 and 11h. Earlier departures must check out the day before during office hours (9:30-18:30). Late check-outs are available only when previously agreed, and with a cost of one-night fee. We can keep your luggage for a few hours at the reception after your check-out.
PARKING: There is a private parking area in the property that accommodates 8 cars. This parking is free of charge and is not supervised. As space is limited, to secure a parking spot on the property, it must be reserved beforehand. We reserve the spots on a first-come-first-serve basis. There are two wall chargers for electric cars (including Teslas), charging is free for our stay-in guests. Please mention beforehand if your car needs a charging spot. There is also street parking right outside the gate alongside the wall of the property for a 5€/day charge.
IMPORTANT INFORMATION ABOUT THE PROPERTY: We are on a slope and there are lots of outside stairs. Standard and Superior rooms are not in the same building: Standard rooms are located in the top part (street level and down) and the superior rooms on the lower area of the property. There is an alternative gate at the bottom part of the property, accessible by car, for the superior rooms. The Historic Center is 500 meters uphill from our property.
POOL: Our pool is not heated and we do not have a life guard. The water depth varies between 1.3 and 2.8 meters. Pool hours are between 9 am and 19h (7pm). No children are allowed in the pool without adult supervision.
We do not take responsibility of any personal items left in the rooms or the property.